Dialup Support
| Basic Configuration | |
|---|---|
| Dialup Phone Number, Minneapolis / St. Paul |
612-344-5525 |
| Dialup Login | Use your e-mail address and password |
| Domain Name | iphouse.com |
| Primary DNS Server | 216.250.190.144 |
| Secondary DNS Server | 216.250.190.145 |
Operating Systems
- Windows XP
- Step by step instructions for setting up a PC running Microsoft Windows XP for dialup access to ipHouse.
- Windows 2000
- Instructions for setting up a PC running Microsoft Windows 2000 for dialup access to ipHouse.
- Mac OS X
- Instructions for setting up an Apple Macintosh running Mac OS X for dialup access to ipHouse.
- Mac OS 9.x
- Instructions for setting up an Apple Macintosh running Mac OS 9.x for dialup access to ipHouse.
Troubleshooting
If your dialup connection fails, go to the dialup or network settings for your computer and double check all your settings. Your dialup or login username must be your full e-mail address, "username@pro-ns.net". Your password must be entered exactly, uppercase and lowercase letters are different. Make sure that your modem is connected correctly if its an external type, and that you can make a voice phone call on the phone line your modem is on.
If you've double checked everything and the connection still fails, please contact one of our technical support staff and we'll be happy to help you troubleshoot.
Account Tools
- Dialup Usage
- Check your dialup activity and usage.
- Speed Testing
- Test your download speed.
Contacting Tech Support
| Support | 612-337-6340 | Mon - Fri | 8 am - 8 pm | support@iphouse.com | ||
| 877-337-6340 | Sat | 11 am - 4 pm |